Patient history, before the appointment

Know the history. See the patient.

HxAssist collects a clear patient history before the appointment, so clinicians walk in ready to listen.

Trial: 7 days, No card required, Subscription - INR 500/- onwards

HxAssist clinician review showing a completed patient history with four flagged answers

Her clinical brief, with every flagged answer and its reason in one view.

From invite to ready

Invite screen in HxAssist
01

Invite

Scan the QR at the desk or send the link.

Patient answers screen in HxAssist
02

Patient answers

Speak or type in their preferred language. No app, no login.

Flags surface screen in HxAssist
03

Flags surface

See every answer that needs attention and why.

Hx ready screen in HxAssist
04

Hx ready

Open the report before the patient walks in.

Multilingual ยท Speak or chat

Patients answer their way.

They can speak or type in their preferred language, and ask HxAssist whenever something is unclear.

  • English + Hindi
  • Speak answers
  • Chat with HxAssist
HxAssist patient screen showing language choice, who is answering, and consentHxAssist patient screen showing a guided history conversation in EnglishHxAssist patient screen showing the same history conversation in HindiHxAssist patient screen showing the same history conversation in Arabic
They pick their language, who is answering, and how they want to reply.

How patient data is protected

HxAssist is designed to handle patient information responsibly and securely. Patient data is used to support the clinical history-taking process and is not intended to be publicly accessible or used for advertising.

Who can access the data?

Patient history is accessible only to the authorised clinician/clinic users associated with that patient, based on their assigned access permissions. Authorised HxAssist personnel may have limited access where necessary for technical support, security, maintenance or other legitimate operational purposes.

Where is it stored?

Patient data is stored on secure cloud infrastructure used by HxAssist. Appropriate technical and organisational safeguards are applied to protect information during storage and transmission.

How long is it kept?

Patient data is retained only for the period required to provide the HxAssist service and meet applicable operational, contractual or legal requirements. Retention periods may also depend on the clinic's configuration and applicable healthcare/data-protection requirements.

How is it deleted?

Patient data can be deleted in accordance with the applicable retention policy or a valid deletion request. When deletion is authorised, the data is removed from active HxAssist systems in accordance with our data-deletion procedures, subject to any legally required retention and applicable backup-retention periods.

Current compliance status

HxAssist is currently being developed with privacy, security and applicable data-protection requirements in mind. We do not claim any specific regulatory certification or compliance certification for HxAssist unless and until that status has been formally assessed or granted.

Open the history before the appointment starts.

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